Policies

Liquor Act

Any gifts containing alcohol may only be purchased by a person aged 18 or over.

Our prices

Prices are all quoted in Australian Dollars and include GST.

Privacy

At Signed Sealed Delivred we will respect your privacy. Your personal information will not be disclosed or sold. Should you wish to be removed from our mailing list, please e-mail us.

Returns and credits

We take great pride in our products, and we hope you’re delighted with your purchase from Signed Sealed Delivered

But if for any reason you aren’t completely satisfied, you can return the items for an exchange or refund within 10 days of purchase. Items must be returned to Signed Sealed Delivered in the original condition, unused, unworn, together with packaging and labels intact. Please email us before dispatching your item.

If your gift has been damaged prior to receipt, we will replace items accordingly or refund the credit card used to the value of the damaged goods. Just repack the item in its original packaging, if possible, and return to sender.

Please take the gift into an Australia Post office and attention to:
Signed Sealed Delivered
Po Box 454 Chadstone, VIC 3148

Please contact us by email at admin@signedsealeddelivered.com.au when you have sent the item so that we can look out for it.

Item substitutes

Signed Sealed Delivered will endeavor to supply the exact products ordered, however we reserve the right in some cases, such as non-availability, to provide substitute products that will be of equal or greater value.

Out of stock items / back – orders

From time to time, items will be out of stock. Should this happen, we will be in contact immediately to notify you of this. You will be given the opportunity to cancel your order, choose an alternate product, or back-order your item.

Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

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